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Backup Partially Completed for large websites
Posted: March 30th, 2025, 11:29 am
by SISILAB
The backup service works fine with almost all the websites on my server. I only get a "Partially Completed" error for websites that take up more space, over 10Gb even though I excluded the log and cache folders from the backup.
Re: Backup Partially Completed for large websites
Posted: April 1st, 2025, 9:27 pm
by JetAppsKevin
Hello SISILAB,
I would recommend contacting our Tech Support Team so that they can analyze the logs for the affected accounts and help troubleshoot further. You can reach them by emailing
[email protected] or via your JetBackup Client Area.
Additionally, it would assist them greatly if "Debug Active" was enabled in Settings >> General to provide more detailed logs.
Best Regards,