JetBackup Community Forums

am trying to create an S3 Compatible destination to an Oracle Cloud bucket:
JetBackup writes the ".writecheck" file in the bucket, and even creates "Backup directory"
( have verified access keys etc are working on S3 browser )

however, keep getting the same error always (even when using Custom Vendor)

Error: Registering Destination... Failed - Error: Either the bucket named 'bucket-name' does not exist in the namespace 'name-space' or you are not authorized to access it (NoSuchBucket)

obviously JetBackup ha access to the bucket, because it is creating directories and check file.

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OS = AlmaLinux v8.10.0
WHM = cPanel & WHM v124.0.21
JetBackup = Base Version 5.3.14.3 Panel Version 5.3.14.3 | Updates Tier STABLE

Hello spongetort,

The following error is usually caused by misconfiguring the destination or missing permissions:
As an initial check, can you please verify that the user associated with the access key is able to read, write, and remove files/folders in the bucket? The ".writecheck" file should not exist on the destination and should have been removed after JB confirms that writing to the destination is possible.

If the issue persists, please contact our Tech Support team by emailing [email protected] or through your JetApps Client Area.

Best Regards,

Thanks Kevin,

confirming it was a permission error. user was only allowed to inspect and put data.

can close this thread.

Hello spongetort,

I'm glad to hear that your issue was resolved! Feel free to contact our Tech Support team by emailing [email protected] anytime if you require additional assistance with JetBackup.

Thank you,