JetBackup Community Forums

Hello
we use a WHCMS plugin that creates a dns zone for domains without cpanel and it generates a new dns zone on the cpanel server, if i look for it in the dns zone manager oh the whm i see the zones for the domain, but this zones are not in any cpanel account so i can't back them up. Do you have any idea how to backup this dns zones? i hope i am clear with the explanation

Hello ludolugo,

For this case, a directories backup job would be able to backup those DNS zone files, however they would not be restored with the account/domain automatically.

Ideally, the DNS zones would be created in the zone file for the domain so that it can be included in the cPanel Account Backup.

Hope this helps!

Best Regards,