JetBackup Community Forums

Hello all,

I can see an error like below when I tried call this url: $query='https://myhost.com:2222/CMD_PLUGINS_ADM ... .raw?api=1';
Someome can help me?


Fatal error: Uncaught JetBackup\Core\Exception\APIOutputException: Syntax error in /usr/local/jetapps/var/lib/jetbackup5/Core/Entities/Util.inc on line 614 #0 /usr/local/jetapps/var/lib/jetbackup5/Core/Entities/Util.inc(614): json_decode('function=listAc...', true, 512, 4194304) #1 /usr/local/jetapps/var/lib/jetbackup5/Core/API/API.inc(216): JetBackup\Core\Entities\Util::jsonDecode('function=listAc...', true) #2 /usr/local/jetapps/var/lib/jetbackup5/Core/API/API.inc(54): JetBackup\Core\API\API->__construct(1001, 'json', false) #3 /usr/local/jetapps/var/lib/jetbackup5/Core/API/API.inc(66): JetBackup\Core\API\API::_run(1001, 'json', false, false) #4 /usr/local/jetapps/usr/bin/jetbackup5/jetbackup_admin_exec(22): JetBackup\Core\API\API::run(1001) #5 {main} in /usr/local/jetapps/var/lib/jetbackup5/Core/API/API.inc:382 Stack trace: #0 [internal function]: JetBackup\Core\API\API::exceptionHandler(Object(JsonException)) #1 {main} thrown in /usr/local/jetapps/var/lib/jetbackup5/Core/API/API.inc on line 382

Hello srlopes,

With the release of v5.3.8 to our STABLE tier, we have included numerous amounts of bug fixes and improvements on backup efficiency for JetBackup 5. Can you please try updating to the latest version and check if you still encounter the same error?

If the issue persists, please do not hesitate to contact our Tech Support Team by emailing [email protected]

Thank you,