Hello,
JetBackup job showing working: https://prnt.sc/W1iu6KmaP4Ym
But queue empty?
https://prnt.sc/oBTWUDe1SMQQ
The logs: https://prnt.sc/6UWcy41Rg459
How can I kill this process?
CloudLinux 8 - cPanel - Base Version 5.2.7 Panel Version 5.2.10 | Updates Tier STABLE
Job Showing Running but Queue Empty?
Re: Job Showing Running but Queue Empty?
Anyone here?
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- Staff Member
- Posts: 74
- Joined: August 5th, 2022, 11:01 pm
Re: Job Showing Running but Queue Empty?
Hello Burti,
We sincerely apologize for the delayed response! In order to kill this process please run the following command:
If the issue persists following a restart, we advise that you open a ticket with our 24/7/365 support team by emailing [email protected].
We sincerely apologize for the delayed response! In order to kill this process please run the following command:
Code: Select all
systemctl restart jetbackup5d
Thank you,
Adam G
JetApps, LLC.
JetApps.com | JetBackup.com
Adam G
JetApps, LLC.
JetApps.com | JetBackup.com
Re: Job Showing Running but Queue Empty?
JetAppsAdam wrote: ↑November 18th, 2022, 2:25 am Hello Burti,
We sincerely apologize for the delayed response! In order to kill this process please run the following command:If the issue persists following a restart, we advise that you open a ticket with our 24/7/365 support team by emailing [email protected].Code: Select all
systemctl restart jetbackup5d
Same error.. I restarted server.
How can I backup my configuration? I need it the reinstallation.
-
- Staff Member
- Posts: 74
- Joined: August 5th, 2022, 11:01 pm
Re: Job Showing Running but Queue Empty?
Hello Burti,
In order to back up your server configuration, first you need to make sure that "JB Config" is enabled on at least one of your Destinations. Once enabled, the JB Config backup job runs once a day at 1 am. However, if you wish to manually run this job, please install and run the following script on your server:
Once you have verified that the JB Config file has successfully backed up, you can then proceed with the reinstallation and disaster recovery process
https://docs.jetbackup.com/v5.2/adminpa ... overy.html
In order to back up your server configuration, first you need to make sure that "JB Config" is enabled on at least one of your Destinations. Once enabled, the JB Config backup job runs once a day at 1 am. However, if you wish to manually run this job, please install and run the following script on your server:
Code: Select all
#!/bin/bash
/usr/bin/jetmongo <<EOF > jbconfigid.txt
use jetbackup5;
db.backup.find({"name": "JetBackup Config"}, { _id: 1});
exit
EOF
CONFIGID="$(grep '"_id" :' jbconfigid.txt | cut -d '"' -f4)"
echo ${CONFIGID}
RUNJBCONFIG=$(jetbackup5api -F runBackupJobManually -D "_id=${CONFIGID}" | grep 'success' | awk '{print $2}')
[[ ${RUNJBCONFIG} -eq 1 ]] && echo "SUCCESS: JB Config added to the Queue" || echo "Failed to add JB Config to the Queue."
rm jbconfigid.txt
exit 0
https://docs.jetbackup.com/v5.2/adminpa ... overy.html
Thank you,
Adam G
JetApps, LLC.
JetApps.com | JetBackup.com
Adam G
JetApps, LLC.
JetApps.com | JetBackup.com
Re: Job Showing Running but Queue Empty?
JetAppsAdam wrote: ↑November 22nd, 2022, 12:26 am Hello Burti,
In order to back up your server configuration, first you need to make sure that "JB Config" is enabled on at least one of your Destinations. Once enabled, the JB Config backup job runs once a day at 1 am. However, if you wish to manually run this job, please install and run the following script on your server:
Once you have verified that the JB Config file has successfully backed up, you can then proceed with the reinstallation and disaster recovery processCode: Select all
#!/bin/bash /usr/bin/jetmongo <<EOF > jbconfigid.txt use jetbackup5; db.backup.find({"name": "JetBackup Config"}, { _id: 1}); exit EOF CONFIGID="$(grep '"_id" :' jbconfigid.txt | cut -d '"' -f4)" echo ${CONFIGID} RUNJBCONFIG=$(jetbackup5api -F runBackupJobManually -D "_id=${CONFIGID}" | grep 'success' | awk '{print $2}') [[ ${RUNJBCONFIG} -eq 1 ]] && echo "SUCCESS: JB Config added to the Queue" || echo "Failed to add JB Config to the Queue." rm jbconfigid.txt exit 0
https://docs.jetbackup.com/v5.2/adminpa ... overy.html
[root@server backup]# ./jbbackup
632d1af99555e23b075e2cf4
Failed to add JB Config to the Queue.
-
- Staff Member
- Posts: 74
- Joined: August 5th, 2022, 11:01 pm
Re: Job Showing Running but Queue Empty?
Hello Burti,
That's odd. Typically this indicates that "JB Config" is not enabled for any destination. If you have enabled "JB Config" on at least one of your destinations and you are still having this issue, I recommend that you open a ticket with our 24/7/365 support team by emailing [email protected]. This will allow our support team to take a closer look for any extenuating circumstances for why this script might not be working.
That's odd. Typically this indicates that "JB Config" is not enabled for any destination. If you have enabled "JB Config" on at least one of your destinations and you are still having this issue, I recommend that you open a ticket with our 24/7/365 support team by emailing [email protected]. This will allow our support team to take a closer look for any extenuating circumstances for why this script might not be working.
Thank you,
Adam G
JetApps, LLC.
JetApps.com | JetBackup.com
Adam G
JetApps, LLC.
JetApps.com | JetBackup.com