JetBackup Community Forums

I am getting this error when I run this command.

[root@earth ~]# /usr/bin/jetbackup5 --license

Warning: main(/usr/local/jetapps/etc/jetbackup5/config.inc): failed to open stream: No such file or directory in /usr/local/jetapps/var/lib/jetbackup5/Core/JetBackup.inc on line 18

Fatal error: main(): Failed opening required '/usr/local/jetapps/etc/jetbackup5/config.inc' (include_path='.:/usr/local/jetapps/var/lib/php73/lib/php') in /usr/local/jetapps/var/lib/jetbackup5/Core/JetBackup.inc on line 18
[root@earth ~]#

Hello hostomega,

Typically we see this issue when some JetBackup packages are not properly installed initially. To resolve this issue we recommend uninstalling and reinstalling JetBackup. If this does not resolve your issue, or you have any further questions, please do not hesitate to open a ticket with our help desk by emailing [email protected]!