JetBackup 5 is unable to calculate backup size
Posted: May 4th, 2022, 11:03 pm
Hello!
We have recently setup a brand new server, our first one with JetBackup 5 instead of 4. We have just realized that this server is unable to calculate disk space for any one of its backups as seen attached.
We have never experienced such a thing with JetBackup 4, it always displays disk space correctly once we click the refresh button, which is no longer available in JetBackup 5. In both cases the destination is our backup server (SSH).
I should point out that the disk space usage per account in the "Accounts" tab is working properly, only the backups are unable to calculate their disk space. Either way, I did try running "repquota -a" and then restarting "jetbackup5d" as suggested by your troubleshooting page but nothing changed.
What could be the issue here?
Thanks!
We have recently setup a brand new server, our first one with JetBackup 5 instead of 4. We have just realized that this server is unable to calculate disk space for any one of its backups as seen attached.
We have never experienced such a thing with JetBackup 4, it always displays disk space correctly once we click the refresh button, which is no longer available in JetBackup 5. In both cases the destination is our backup server (SSH).
I should point out that the disk space usage per account in the "Accounts" tab is working properly, only the backups are unable to calculate their disk space. Either way, I did try running "repquota -a" and then restarting "jetbackup5d" as suggested by your troubleshooting page but nothing changed.
What could be the issue here?
Thanks!