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kill signal

Posted: February 26th, 2022, 2:28 pm
by ludolugo
HI
My backups are not finishing and get NEVER FINISHED errors, i have been seeing the error logs and the service is being killed, i see it in the message logs and in jetbackupd.log

[26/Feb/2022 01:06:46 +0000] [PID 8708] [Schedule] Kill signal received (15)
[26/Feb/2022 01:06:46 +0000] [PID 1651] [Schedule] Kill signal received (15)
[26/Feb/2022 01:06:46 +0000] [PID 13174] [Schedule] Kill signal received (15)
[26/Feb/2022 01:06:46 +0000] [PID 16503] [Schedule] Kill signal received (15)
[26/Feb/2022 01:06:46 +0000] [PID 86935] [Schedule] Kill signal received (15)
[26/Feb/2022 01:06:46 +0000] [PID 14132] [Schedule] Kill signal received (15)
[26/Feb/2022 01:06:46 +0000] [PID 23959] [Schedule] Kill signal received (15)
[26/Feb/2022 01:06:46 +0000] [PID 21326] [Schedule] Kill signal received (15)
[26/Feb/2022 01:06:46 +0000] [PID 30807] [Schedule] Kill signal received (15)
[26/Feb/2022 01:06:46 +0000] [PID 25960] [Schedule] Kill signal received (15)

Do you know what could be happening?

Re: kill signal

Posted: March 1st, 2022, 6:44 am
by JetappsCris
Hi ludolugo,

Thank you for reaching out to us via our forums. This message in your logs could be caused by many different things and would need to be further investigated by our team.

Please reach out to our 24/7 support team at [email protected].
We would be happy to further assist you.