errors restoring jetbackup 5
Posted: November 23rd, 2021, 9:27 am
Hi,
When restoring a full backup i see the following errors:
Also when restoring a DB with different prefix tan the username it sais that it can not restore it because the prefix is different, this happens with several accounts that has been migrated from cpanel with mariadb to cpanel with mysql8 , and cpanel changes the username to 8 characters
This is the error [
ERROR] Failed making API Call to cPanel/WHM (uapi). Error: The name “protrasplantep_wp” does not begin with the required prefix “protrasp_”
When restoring a full backup i see the following errors:
Code: Select all
12/Nov/2021 10:23:49 +0000] [PID 51195] [ERROR] Failed making API Call to cPanel/WHM (uapi). Error: Failed to parse adminbin request: Account is suspended at /usr/local/cpanel/Cpanel/AdminBin/Server.pm line 101.
[12/Nov/2021 10:23:49 +0000] [PID 51195] Restoring database user "[email protected]"
[12/Nov/2021 10:23:49 +0000] [PID 51195] [ERROR] Failed making API Call to cPanel/WHM (uapi). Error: Failed to parse adminbin request: Account is suspended at /usr/local/cpanel/Cpanel/AdminBin/Server.pm line 101.
[12/Nov/2021 10:23:49 +0000] [PID 51195] Restoring database user "[email protected]"
[12/Nov/2021 10:23:50 +0000] [PID 51195] [ERROR] Failed making API Call to cPanel/WHM (uapi). Error: Failed to parse adminbin request: Account is suspended at /usr/local/cpanel/Cpanel/AdminBin/Server.pm line 101.
[12/Nov/2021 10:23:50 +0000] [PID 51195] Restoring database user "user_wp1@localhost"
[12/Nov/2021 10:23:50 +0000] [PID 51195] [ERROR] Failed making API Call to cPanel/WHM (uapi). Error: Failed to parse adminbin request: Account is suspended at /usr/local/cpanel/Cpanel/AdminBin/Server.pm line 101.
[12/Nov/2021 10:23:50 +0000] [PID 51195] Restoring homedir
[12/Nov/2021 10:50:34 +0000] [PID 51195] Restoring email account "[email protected]"
[12/Nov/2021 10:50:35 +0000] [PID 51195] [ERROR] Failed making API Call to cPanel/WHM (uapi). Error: Failed to parse adminbin request: Account is suspended at /usr/local/cpanel/Cpanel/AdminBin/Server.pm line 101.
[12/Nov/2021 10:50:35 +0000] [PID 51195] Restoring email account "[email protected]"
[12/Nov/2021 10:50:35 +0000] [PID 51195] [ERROR] Failed making API Call to cPanel/WHM (uapi). Error: Failed to parse adminbin request: Account is suspended at /usr/local/cpanel/Cpanel/AdminBin/Server.pm line 101.
[12/Nov/2021 10:50:35 +0000] [PID 51195] Restoring email account "[email protected]"
[12/Nov/2021 10:50:36 +0000] [PID 51195] [ERROR] Failed making API Call to cPanel/WHM (uapi). Error: Failed to parse adminbin request: Account is suspended at /usr/local/cpanel/Cpanel/AdminBin/Server.pm line 101
This is the error [
ERROR] Failed making API Call to cPanel/WHM (uapi). Error: The name “protrasplantep_wp” does not begin with the required prefix “protrasp_”