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All options selected by default in cpanel
Posted: July 26th, 2021, 4:39 pm
by ludolugo
Hi
Is it possible to unselect all options by default in cpanel when restoring? many users have restored a full backup because the options are selected by default and it is a bit confussing
https://prnt.sc/1g6mxqo https://prnt.sc/1g6nwdg
Re: All options selected by default in cpanel
Posted: July 27th, 2021, 5:53 am
by JetAppsRichard
Hello ludolugo,
Thank you for reaching out through our forums. As you notices, the default restore selects all available Backup Items. We understand that this can be a bit confusing for some users when they are looking to only restore a specific backup item. The easiest way to remove backup items from the restore would be to use the Red 'X's on the final confirmation page. These will allow the user to quickly remove the backup items from the restore before queuing it.
Our developers have been collecting user feedback from all our social media and support tickets and are currently working on an End User redesign that will make restoring user backups simpler. There is an open internal case, JB5 Base #848, which addresses the issue you reported and will disable the default auto-select all when restoring a backup. We expect this change to be apart of the the next JetBackup 5 update which is planned to release to the EDGE tier within the next 1 - 3 months. I apologize for any inconvenience in the meantime. If you have any other questions or feedback please let us know.