JetBackup Community Forums

Hello,

I have several orphaned JetBackup (4.0.25) accounts stored on Backblaze.

JetBackup does not appear to pick them up on Restore & Download however I can view these files via Destinations > Browse Dest. Files

Destination path and connection check out.

This worked previously so I look to be missing something.

Any ideas?

nvm

A blatant case of rtfm

https://docs.jetbackup.com/manual/whm/C ... index.html

Hello BobArctor,

The method you posted is correct. Whenever backups (live or orphan) do not appear within the JetBackup interface, it is always a good idea to verify that the backups exist on the destination. After verifying this, running the reindex command will resync JetBackup with the destination and allow the backups to be accessible.

JetBackup 4 Reindex: `jetbackup -vfR reindex`

JetBackup 5 Reindex: `jetbackup5api -F reindexDestination -D "_id={DESTINATIONID}"`

I am glad you found our documentation to be helpful.
If you ever run into further issues, please reach out to us again.