Backup Job Stuck on Account 1 of 4 Total Progress 0%

[craigedmonds]

Hi Gang,

I have created an incremental backup for 3 large sites (over 10GB each) and manually ran the job but seems to be stuck. I started the job several hours ago.

I am also checking the remote ftp location and no files are written despite the backup destination being added successfully.

Any ideas?

[elialum]

Hi,

It's really hard to diagnose as we need some more information.
Can you please open a support ticket with us providing server details so we could have a closer look ?

Furthermore, I wouldn't recommend using FTP for large sites, rsync over ssh should be much more reliable & faster.

Thanks,
Eli.