JetBackup Community Forums

Hello,

in the cPanel Backup configuration i set up an FTP destination. Validation success, works perfectly.

But, in the Jetbackup manager, i got the following error message:

"There was an error with the last indexing job (clear cache). The provided information might be inaccurate and it is advised to manually execute the indexing job again via the server's cli -

jbmcli -vf --run clearcache"

After clear cache command, I get:

"Indexing destination '500FTP'
Destination index FAILED - ftp_login(): Login incorrect."

And, I can't modify or delete this destination from Jetbackup Backup Destinations, there isn't any icon in options section.

I added a new destination with same FTP data, that's working perfectly.

Here is the log:

[26/Apr/2016 12:09:16 +0200] JBM Version 3.0.77
[26/Apr/2016 12:09:16 +0200] Force flag is on
[26/Apr/2016 12:09:16 +0200] Server Load: 0.43
[26/Apr/2016 12:09:16 +0200] Clearing backups cache...
[26/Apr/2016 12:09:17 +0200] truncating backups tables...DONE
[26/Apr/2016 12:09:17 +0200] Starting indexing backups from destinations...
[26/Apr/2016 12:09:17 +0200] Indexing destination '500ftp'...
[26/Apr/2016 12:09:19 +0200] Destination index FAILED - ftp_login(): Login incorrect.
[26/Apr/2016 12:09:19 +0200] Indexing destination '500FTP2'...
[26/Apr/2016 12:09:20 +0200] Destination index finished SUCCESSFULLY
[26/Apr/2016 12:09:20 +0200] Indexing destination 'BackupManager /home Safety'...
[26/Apr/2016 12:09:21 +0200] Destination index finished SUCCESSFULLY
[26/Apr/2016 12:09:21 +0200] Indexing destination 'cPanel Backup Dir'...
[26/Apr/2016 12:09:21 +0200] Destination index finished SUCCESSFULLY
[26/Apr/2016 12:09:21 +0200] Deleting backups downloads...DONE
[26/Apr/2016 12:09:21 +0200] Switching backups tables (From B to A)...DONE
[26/Apr/2016 12:09:21 +0200] Clearing backups cache partially completed

Hello,

Can you try to use LFTP instead of FTP destination?