Hello,
We upgraded Jetbackup to Edge version 3.2.11. Upon trying to download a Compressed cPanel archive
[ **** TEXT REMOVED **** ]
Is anyone aware of this bug? Is there a way around it?
Looking forward to your response.
Thank you.
compressed archives downloading all backups
Re: compressed archives downloading all backups
Havri,
Thank you for reporting this issue on our EDGE branch
Please use private channels (submit a ticket) to report issues that contains sensitive information (security issues, examples with real data etc).
I opened an internal case about it for our devs, we will update here ASAP.
Thanks,
Eli.
Thank you for reporting this issue on our EDGE branch

Please use private channels (submit a ticket) to report issues that contains sensitive information (security issues, examples with real data etc).
I opened an internal case about it for our devs, we will update here ASAP.
Thanks,
Eli.
Re: compressed archives downloading all backups
Hello Eli,
I think I've removed all sensitive data from the output. Was there something that I've missed?
I will open a ticket with your support team.
Thank you.
I think I've removed all sensitive data from the output. Was there something that I've missed?
I will open a ticket with your support team.
Thank you.
-
- Staff Member
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- Joined: October 4th, 2017, 4:40 am
Re: compressed archives downloading all backups
Hi Havri,
We greatly appreciate your reporting this issue with the EDGE release, and thank you for submitting a ticket! Since our Development Team can be reached easily on our helpdesk, and as a general precaution, we recommend that newly introduced bugs that could be open to abuse (by copying methods or files) are reported directly using our ticket system. Eli has created an internal case for this issue, and your report is being investigated so we will provide an update here as soon as it's resolved.
Once again, we appreciate your testing and feedback for our EDGE releases
Thank you,
Clark
We greatly appreciate your reporting this issue with the EDGE release, and thank you for submitting a ticket! Since our Development Team can be reached easily on our helpdesk, and as a general precaution, we recommend that newly introduced bugs that could be open to abuse (by copying methods or files) are reported directly using our ticket system. Eli has created an internal case for this issue, and your report is being investigated so we will provide an update here as soon as it's resolved.
Once again, we appreciate your testing and feedback for our EDGE releases

Thank you,
Clark
Thank You,
Clark, JetApps Team
Clark, JetApps Team