ERROR is not a valid file

[ludolugo]

Hello
I am having this error with a file n-567718+6.jpg is not a valid file , i guess it's because of the plus sign, how can this be solve?

[JetAppsKevin]

Hello ludolugo,

That is correct, the file name, n-567718+6.jpg, contains an invalid character (+), and you can find a list of characters to avoid on our documentation:

https://docs.jetbackup.com/v5.3/adminpa ... %20Folders

To resolve this, the file would have to be renamed or excluded.

If you have any other questions, please reach out to our Tech Support team via your JetBackup Client Area or by emailing [email protected]

Best Regards,