Just purchased JetBackup server license and MC. I've got everything set up and when I went into MC to add my server, under the JetBackup 4 column, it states "Not Installed", and under JetBackup 5, it states "cpanel - 5.1.14-6" and that this version is not compatible? Signed up for a subscription but doesn't seem to be worth it if it's not compatible? I'm a new customer, any way I can get some sort of credit until JetBackup 5 is supported in MC?
Thank you
Compatibility with cPanel 5+?
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- Staff Member
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- Joined: December 1st, 2021, 2:12 am
Re: Compatibility with cPanel 5+?
Hello kingsburyweb,
Thank you for reaching out through our forums and for your interest in Jetbackup MC.
I would like to point out that JetBackup MC version 1.0.10 does support JetBackup 5 servers. However, the JetBackup 5 version must be version 5.2+, which is currently available on the EDGE tier.
You can find more information on this by checking our recent blog post:
JetBackup Management Console Now With JetBackup 5 Support!
If you'd like to update your server to our current EDGE version, please visit our documentation to view the appropriate commands to run:
JetBackup Updates
Please let us know if you have any other questions.
Best Regards,
JetappsCris
Thank you for reaching out through our forums and for your interest in Jetbackup MC.
I would like to point out that JetBackup MC version 1.0.10 does support JetBackup 5 servers. However, the JetBackup 5 version must be version 5.2+, which is currently available on the EDGE tier.
You can find more information on this by checking our recent blog post:
JetBackup Management Console Now With JetBackup 5 Support!
If you'd like to update your server to our current EDGE version, please visit our documentation to view the appropriate commands to run:
JetBackup Updates
Please let us know if you have any other questions.
Best Regards,
JetappsCris
Best Regards,
Cristofer, JetApps Team
Cristofer, JetApps Team
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- Posts: 4
- Joined: November 30th, 2021, 8:46 pm
Re: Compatibility with cPanel 5+?
Thank you for your response. Glad to hear this is available in the next release.. For now, I'll wait for the stable release of 5.2. Thanks again.