User running jetbackup

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Nickske00
Posts: 3
Joined: January 31st, 2022, 10:28 pm

User running jetbackup

Post by Nickske00 »

Hi,

I was using a selfmade backup solution before but am giving jetbackup a try.

I have a question setting up an ssh destination. Password logins are disabled on all my servers (only pub/priv key logins are allowed). So there already is an ssh key for the root user it can use to login, but when I enter /root/.ssh/id_ecdsa I get an error from jetbackup that it can't read the file. So as what user the software is running? And where can I place the key best so the software can access it?
JetappsCris
Staff Member
Staff Member
Posts: 33
Joined: December 1st, 2021, 2:12 am

Re: User running jetbackup

Post by JetappsCris »

Hi Nickske00,

Thanks for reaching out to us via the forums. Please note, for DirectAdmin specifically, JetBackup runs as the Admin user, by default.
JetBackup cannot read the file because Admin lacks root permissions. Please try inserting your key into the /home/admin/.ssh/ directory instead. Then, in the UI, for "Path to Private Key", please insert the updated pathway.

If you continue to have issues please feel free to reach out to our 24/7 support team at [email protected].
We're always happy to help.
Best Regards,
Cristofer, JetApps Team
Nickske00
Posts: 3
Joined: January 31st, 2022, 10:28 pm

Re: User running jetbackup

Post by Nickske00 »

Thanks, now I know what to do. :)
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