Backup folder

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jacdem
Posts: 1
Joined: February 13th, 2023, 2:15 pm

Backup folder

Post by jacdem »

Hello. I want to transfer my site to another host. I am looking for a place where I can send my backup to the other host. I don't see the backup folder on both hosts. How can I see this folder ?
I am on a shared host
If I can't access the backup file. Is there another application I can install on my host?
JetAppsKevin
Staff Member
Staff Member
Posts: 30
Joined: October 4th, 2023, 10:44 pm

Re: Backup folder

Post by JetAppsKevin »

Hello jacdem,

We do not recommend manually moving/transferring the backup contents at any time. However, you are able to download the backups in a usuable format by navigating to the Restore & Download Page in JetBackup. For more information, please refer to our documentation here.

https://docs.jetbackup.com/v5.3/adminpa ... nddownload

Best Regards,
Kevin N
JetApps, LLC.
JetApps.com | JetBackup.com
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