Exclude certain options from the default restore operation.

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sanbis
Posts: 1
Joined: February 18th, 2023, 8:19 am

Exclude certain options from the default restore operation.

Post by sanbis »

Recently, we found that when restoring, if SSL certificates are included,
the certificate used by the cPanel host after restoration will become self-signed,
causing errors in encrypted connections to the website.

Therefore, I want to exclude the SSL part of the restoration process from the default restoration options.

However, I did not see any relevant options in the settings.

I wonder if anyone knows about this issue?
JetAppsAdam
Staff Member
Staff Member
Posts: 74
Joined: August 5th, 2022, 11:01 pm

Re: Exclude certain options from the default restore operation.

Post by JetAppsAdam »

Hello sanbis,

While we have not heard about this issue with SSL certificates becoming self-signed after a restore, our team is currently attempting to replicate this issue in a test environment. In the meantime, you can exclude SSL certificates during account restores. To do this, deselect the SSL Certificates backup item when performing a restore https://docs.jetbackup.com/v5.2/adminpa ... ic-options

If you still face this issue, we would advise that you open a ticket with our 24/7/365 support team! you can do this by emailing [email protected].
Thank you,

Adam G
JetApps, LLC.
JetApps.com | JetBackup.com
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