not showing orphan backups in list accounts
Posted: July 1st, 2021, 5:00 pm
Hi,
I have a problem when restoring an orphan account in jetbackup 5 from whm.
When i search for an orphan account in the select action area there isn`t a matching account, but as you can see in this capture the acccount does exist on the right list https://prnt.sc/17uznv4 , now what i am doing is to excude all oprhan accounts and then include only the account i want to restore but is not how it should be, in active accounts there is no problem.
Also i would like to know what it means when an orphan account its highlited in red https://prnt.sc/17uznv4
Thanks
I have a problem when restoring an orphan account in jetbackup 5 from whm.
When i search for an orphan account in the select action area there isn`t a matching account, but as you can see in this capture the acccount does exist on the right list https://prnt.sc/17uznv4 , now what i am doing is to excude all oprhan accounts and then include only the account i want to restore but is not how it should be, in active accounts there is no problem.
Also i would like to know what it means when an orphan account its highlited in red https://prnt.sc/17uznv4
Thanks