problem set FTP in windows server destination

cPanel, Industry leading hosting platform with world-class support.
Post Reply
behinamb
Posts: 1
Joined: January 1st, 2021, 7:10 pm

problem set FTP in windows server destination

Post by behinamb »

Hello
I have an FTP server with a windows operating system, FTP is work and I can connect to the FTP server from ssh, but when set FTP information in cPanel Jetbackup, give this error:

Error: Unable to validate connection.

Can Help me plz?
JetAppsRichard
Staff Member
Staff Member
Posts: 97
Joined: January 1st, 2021, 12:51 am

Re: problem set FTP in windows server destination

Post by JetAppsRichard »

Hello behinamb,

Unfortunately, JetBackup does not fully support FTP to Windows as a valid Backup Destination, including IIS FTP servers, for more information please check FTP Destination Type . While Jetbackup does work with FileZilla FTP on windows, it is not officially supported. You can find a list of supported destinations on this page: Destination Overview .

Please note that there is an open feature request for Windows FTP support here: https://request.jetapps.com/topic/517-windows-ftp. We highly recommend leaving a vote for this feature as we use the voting system to gauge demand for a certain feature. The more votes a feature receives, the more likely it will be up for consideration for development.
Best Regards,
Richard, JetApps Team
Post Reply