JetBackup Community Forums

Hello simonh,

Just to provide an update on this case, we currently have a ticket open regarding this matter. This ticket has been escalated to our development team, and we will be sure to provide an update here once this issue has been resolved.

Hello sercba, If your server is almost at capacity then we would indeed recommend setting up a remote destination to store your backups. However, this is going to depend on which backup structure you decide to use. For example, Compressed/Archived backup jobs create a temporary backup that is stored...

Hello Jotham, Here is a demonstration of what a typical call to assign a MySQL database/user to an account might look like: jetbackup5api -F pluginAPI -D "type=1&list[databases][assigned][0]=database1&list[databases][assigned][1]=database2&list[databases][unassigned][0]=database3&am...

Hello mrben, Backups on Demand can only be created if you have all Backup Items selected when creating a backup job. Looking at your On-Demand job I can see that Email Accounts is not selected. In order to use this job for On Demand Backups you must also select Email Accounts for this job. If you wo...

Hello KHJKW,

We appreciate your interest in JetBackup. We're excited to announce that JetBackup 5 will soon support AlmaLinux 9 with the release of version 5.3.0, which we are pushing to get released by the end of Q1 2023.

Hello Asmir, In JetBackup 5, backup jobs can only be created using the WHM interface, not the cPanel interface. This would mean that you (or your WHM server administrator) would have to log in as the WHM admin, access the JetBackup 5 GUI, navigate to backup jobs, and click "Create New Backup Jo...

Hello castris, Just to provide some clarification, it should be noted that JetBackup 5 does not offer official support for restoring backups created with JetBackup 5 using any method other than JetBackup 5. This means that you would have to make sure that JetBackup 5 is installed on the server that ...

Hello sanbis, While we have not heard about this issue with SSL certificates becoming self-signed after a restore, our team is currently attempting to replicate this issue in a test environment. In the meantime, you can exclude SSL certificates during account restores. To do this, deselect the SSL C...

Hello castris, Just to provide some clarification, JetBackup does not run the mysqlcheck command during the backup process. Your script appears to be correct, and I was able to verify this on a test environment. If you want this to run before your backup job you can go to Hooks > Create New Hook > H...

Hello skrl, In this instance, the best way to manage the storage space utilized by your backups is by configuring the number of backups to be retained. If you are currently encountering storage capacity issues while retaining 15 backups, I would suggest reducing this value to minimize the number of ...