Search found 97 matches
- September 18th, 2021, 3:45 am
- Forum: JetBackup cPanel
- Topic: How to remove old JetBackup (v4) backups?
- Replies: 4
- Views: 5542
Re: How to remove old JetBackup (v4) backups?
Hello, Currently, there is no Utility or tool that can identify "old" folders. However, I would highly suggest opening a Feature Request for that if you believe it should be added in JetBackup 5. You can do so by visiting Start New Topic . With that said, the folder 'jetbackup_3_4_606a4fa1...
- September 16th, 2021, 11:17 pm
- Forum: JetBackup cPanel
- Topic: How to remove old JetBackup (v4) backups?
- Replies: 4
- Views: 5542
Re: How to remove old JetBackup (v4) backups?
Hello, Thank you for reaching out through our forums. Our documentation provides information on how to configure JetBackup 4 to clean up its backups automatically, please see A Guide to Upgrading to JetBackup 5 . This documentation also provides information on properly uninstalling JetBackup 4 once ...
- September 16th, 2021, 2:16 am
- Forum: JetBackup cPanel
- Topic: use API to automate download of latest Full Backup
- Replies: 1
- Views: 3127
Re: use API to automate download of latest Full Backup
Hello, Thank you for your interest in using our JETAPI to automate your download process. I would like to provide more information about our JETAPI Calls and our JetBackup 5 Hooks that could be used to achieve your request. 1. Generating the JetBackup Download JetBackup 5 uses the Queue to process a...
- September 8th, 2021, 3:20 am
- Forum: JetBackup cPanel
- Topic: What happened to Google Drive?
- Replies: 1
- Views: 2643
Re: What happened to Google Drive?
Hello, Thank you for your interest in JetBackup 5! Adding google drive destination is already in consideration but we don't have an ETA for this feature at the moment. There is a feature request open regarding this concern. I'd like to urge you to vote on the feature request at https://request.jetap...
- September 2nd, 2021, 12:29 am
- Forum: JetBackup cPanel
- Topic: FTP Destination / Storage Box Hetzner
- Replies: 2
- Views: 4245
Re: FTP Destination / Storage Box Hetzner
Hello, Thank you for your support of JetBackup. I am sorry to see you are having trouble configuring a JetBackup SSH Destination to your Hetzner Storage Box. The forum post Hetzner Connection Problem goes over many useful troubleshooting steps for adding a Hetzner storage box as an SSH Destination. ...
- September 2nd, 2021, 12:19 am
- Forum: JetBackup cPanel
- Topic: JetBackup5 link missing from new"Juniper" cpanel theme
- Replies: 1
- Views: 3810
Re: JetBackup5 link missing from new"Juniper" cpanel theme
Hello, Thank you for reaching out through our forums. We are aware of the recent updates with cPanel and the new "Jupiter" theme. Is this the theme you are referring to? If so, we have added support for this new theme on our recent release of JetBackup v5.2.0 which is currently available o...
- September 1st, 2021, 3:17 am
- Forum: JetBackup cPanel
- Topic: Destination stuck reindexing
- Replies: 2
- Views: 3159
Re: Destination stuck reindexing
Hello, I'm sorry to hear about the issue you are facing. I would like to point out that this is a known issue in JetBackup v5.1.14, where in some cases an interrupted reindex will cause the destination to be "stuck" reindexing. This has since been fixed in JetBackup v5.2.0 which is now ava...
- August 30th, 2021, 11:01 pm
- Forum: JetBackup cPanel
- Topic: JetBackup v5.2 EDGE Release - End-User Panel Redesign
- Replies: 0
- Views: 9425
JetBackup v5.2 EDGE Release - End-User Panel Redesign
Hello Everyone, Thank you for providing your valuable feedback on our JetBackup 5 End-User Panel. Our developers heard your comments and agreed that there were many improvements that could be made to the End-User Panel to make it more "Simple" and "Clear to use". Our recent JetBa...
- August 28th, 2021, 3:41 am
- Forum: JetBackup cPanel
- Topic: JB5 possible bug
- Replies: 1
- Views: 2958
Re: JB5 possible bug
Hello, Thank you for reaching out through our forums. The error that is being reported in your examples are from the WHM/cPanel whmapi cli command "listcrts". JetBackup uses the Panel API in order to collect the account information to perform backups. However, in your case it appears that ...
- August 27th, 2021, 2:43 am
- Forum: JetBackup cPanel
- Topic: Stop backup job
- Replies: 1
- Views: 3620
Re: Stop backup job
Hello ludolugo, Thank you for reaching out through our forums. In JetBackup 5 all Backup Jobs, Restores, and Downloads are processed via the Queue. On the Queue Page, you will find that you are able to either Cancel All or cancel the single process by clicking on the process and clicking the button ...