JetBackup Community Forums

Hello Lightingers, It is possible to automate this using JetBackup API commands. Please see the commands below to approve the license agreement, reset JB config (if necessary) and accept the feature showcase on a fresh installation. jetapi backup -F approveAgreement jetapi backup -F exitDisasterReco...

Hi Sisytec, We sincerely apologize for the inconvenience. Our Development Team is aware of and actively working on this issue, which currently affects JetBackup 4.0.11. We will provide an update as soon as possible once this issue is resolved. If you have any other questions or concerns in the meant...

Hello admin300, Sorry for the inconvenience! In order for our Support Team to provide immediate assistance in resolving this issue, please submit a ticket by emailing support@jetapps.com or by using our contact form . We provide FREE 24/7/365 Support for any JetBackup related issues. If you have any...

I'm using root, and for Directory It's currently set as "/home/storage/server12.mydomain.com/accounts" I have also tried adding it with "./" But still same issue I have exactly the same problem, until yesterday it worked perfectly, today I do not know what happened and I can not...

Hello Al, We're sorry to hear that this issue was not resolved yet. I have upgraded the priority of your tickets so the Developement Team can look into this urgently. We will let you know via your ticket and this forum thread as soon as we have further updates. Thank you for your continued patience ...

We're glad to hear that this was resolved quickly Please let us know if you have any further questions!

Hello josephh, Sorry for the inconvenience caused by this issue! I have created a ticket on our helpdesk so our Support Technicians can QUICKLY assist you in resolving this, since backups should remain usable after a software upgrade. If there is anything else we can do to assist, please let us know.

Hello munich, This is a very unusual error, can you please open a support ticket so our Support Technicians can diagnose and resolve this issue? Please email us at support@jetapps.com 24/7/365 or use the form on https://www.jetapps.com/support to open a ticket. Our Support Team will assist you QUICK...

Hi Havri, We greatly appreciate your reporting this issue with the EDGE release, and thank you for submitting a ticket! Since our Development Team can be reached easily on our helpdesk, and as a general precaution, we recommend that newly introduced bugs that could be open to abuse (by copying metho...

Hello, Just to provide an update, we now provide a FREE 10 day trial for JetBackup. You can sign up for the JetBackup trial here: https://www.jetapps.com/jetbackup The 10-day JetBackup trial is activated when JetBackup is installed on your server. If you'd like to install JetBackup without signing u...