Search found 33 matches

by JetappsCris
December 2nd, 2021, 2:25 am
Forum: JetBackup cPanel
Topic: error in backup jetbackup 5
Replies: 7
Views: 5825

Re: error in backup jetbackup 5

Hi ludolugo We're really sorry for the inconvenience. At the moment, the best option would be as Richard had suggested, running the directory job before your accounts backup jobs. This would give the directory backup priority in the order of operations. We understand the need for running multiple ba...
by JetappsCris
December 2nd, 2021, 2:00 am
Forum: JetBackup cPanel
Topic: translation jetbackup 5
Replies: 1
Views: 3180

Re: translation jetbackup 5

Hi ludolugo, Our team tried recreating the errors you are experiencing but our translation was working correctly on our test servers. One common issue we see with the translation is a minor syntax error. Please review your JSON files and make sure they are formatted correctly, making sure the first ...
by JetappsCris
December 1st, 2021, 2:48 am
Forum: JetBackup Management Console
Topic: Compatibility with cPanel 5+?
Replies: 4
Views: 4013

Re: Compatibility with cPanel 5+?

Hello kingsburyweb, Thank you for reaching out through our forums and for your interest in Jetbackup MC. I would like to point out that JetBackup MC version 1.0.10 does support JetBackup 5 servers. However, the JetBackup 5 version must be version 5.2+, which is currently available on the EDGE tier. ...