Search found 97 matches

by JetAppsRichard
February 9th, 2021, 7:26 am
Forum: JetBackup cPanel
Topic: How to pin a partially complete error down to a single site.
Replies: 3
Views: 1430

Re: How to pin a partially complete error down to a single site.

Hello Tommy, Apologies for any inconvenience. If you cannot find any errors in the logs for the Partially Complete status then it is highly suggested to enable Debug Mode and allow the job to run again. By enabling debug, you will receive more detailed logs and it will help find any specific errors ...
by JetAppsRichard
January 22nd, 2021, 6:05 am
Forum: JetBackup cPanel
Topic: Compressed mail per account
Replies: 1
Views: 1113

Re: Compressed mail per account

Hello ludolugo, As you mentioned, making compressed backup jobs for only mail accounts per account is not natively supported on JetBackup 4. However, I would like to point out that with JetBackup 5, which utilizes our own backup engine, this feature is available. Please see the screenshot attached: ...
by JetAppsRichard
January 13th, 2021, 11:24 pm
Forum: JetBackup cPanel
Topic: yedekten geri alma işlemi
Replies: 1
Views: 1236

Re: yedekten geri alma işlemi

Hello, sounds like you are trying to perform a disaster recovery! Please use our documentation as a reference: JetBackup 4 Disaster Recovery Docs: https://docs.jetbackup.com/manual/whm/DisasterRecovery/restoreFromDisasterRecovery.html JetBackup 5 Disaster Recovery Docs: https://docs.jetbackup.com/v5...
by JetAppsRichard
January 9th, 2021, 8:15 am
Forum: JetBackup cPanel
Topic: Change cpanel server with same backup job
Replies: 5
Views: 2335

Re: Change cpanel server with same backup job

Glad we could be of assistance!

Please always feel free to reach out to us here or through our support tickets!
by JetAppsRichard
January 7th, 2021, 5:29 am
Forum: JetBackup cPanel
Topic: Change cpanel server with same backup job
Replies: 5
Views: 2335

Re: Change cpanel server with same backup job

Hello ludologo, Glad to hear your backups are indexing properly! To answer your next question: is it posible to create a backup job in the new server and that it uses the same folder from old server`s previous job ? as i understand when i create a new job it creates a new folder with a different ID ...
by JetAppsRichard
January 6th, 2021, 7:35 am
Forum: JetBackup cPanel
Topic: problem set FTP in windows server destination
Replies: 1
Views: 1379

Re: problem set FTP in windows server destination

Hello behinamb, Unfortunately, JetBackup does not fully support FTP to Windows as a valid Backup Destination, including IIS FTP servers, for more information please check FTP Destination Type . While Jetbackup does work with FileZilla FTP on windows, it is not officially supported. You can find a li...
by JetAppsRichard
January 6th, 2021, 7:09 am
Forum: JetBackup cPanel
Topic: Change cpanel server with same backup job
Replies: 5
Views: 2335

Re: Change cpanel server with same backup job

Hello ludolugo, Great question. Now that you have JetBackup installed on your new server, you may Create a Destination with the Backup Directory set to the same path that was configured on the old destination on the original JetBackup. Once you have created the destination, you can run the reindex c...