Search found 97 matches
- November 2nd, 2021, 6:07 am
- Forum: JetBackup cPanel
- Topic: Not showing backups in user cPanel account
- Replies: 2
- Views: 3990
Re: Not showing backups in user cPanel account
Hello, Thank you for reaching out through our forums. To get a better sense of the behavior you are noticing may you please provide the following information: What JetBackup version(s) are you using? Screenshots, (if possible) of the page you are noticing no backups. Is the JetBackup Destination &qu...
- November 2nd, 2021, 5:51 am
- Forum: JetBackup DirectAdmin
- Topic: Partially completed on DirectAdmin
- Replies: 9
- Views: 6412
Re: Partially completed on DirectAdmin
Hello, Thank you for the update and for claryifing your use case. As you noted, MariaDB does not support the use of `mysql_config_editor` however, you should still be able to manually create this file and fill in the required fields. To do so please create the file .mylogin.cnf at `/root/.mylogin.cn...
- October 29th, 2021, 2:36 am
- Forum: JetBackup DirectAdmin
- Topic: Partially completed on DirectAdmin
- Replies: 9
- Views: 6412
Re: Partially completed on DirectAdmin
Hello, Thank you for reaching out through our forums. I would like to note that we have received similar reports of this issue before with the current version of JetBackup 5 DirectAdmin and have an open issue #JB5DA-78 to track it. To clarify, JetBackup generates a temporary ----.cnf file to pass to...
- October 22nd, 2021, 5:02 am
- Forum: JetBackup cPanel
- Topic: Jetbackup5 Settings Import/Export
- Replies: 5
- Views: 6706
Re: Jetbackup5 Settings Import/Export
Hello,
Thank you for the update. Please feel free to let us know if you have any questions about the JETAPI.
Thank you for the update. Please feel free to let us know if you have any questions about the JETAPI.
- October 21st, 2021, 3:22 am
- Forum: JetBackup cPanel
- Topic: Is "S3" plugin stable?
- Replies: 1
- Views: 2694
Re: Is "S3" plugin stable?
Hello, Currently, the S3 Plugin is marked as "experimental" as our developers are continually working on stabilizing the new Indexing Engine (jetindex). At this time there are known issues that we are resolving on our next update (v5.2.1) which will be available on the EDGE tier within the...
- October 19th, 2021, 2:39 am
- Forum: JetBackup cPanel
- Topic: Jetbackup5 Settings Import/Export
- Replies: 5
- Views: 6706
Re: Jetbackup5 Settings Import/Export
Hello, Thank you for reaching out through our forums. At this time, JetBackup 5 does not have an export/import configuration feature like the previous JetBackup 4. We do have an internal request to have this feature added in future versions of JetBackup 5 but do not currently have an ETA for this. W...
- October 14th, 2021, 2:53 am
- Forum: JetBackup cPanel
- Topic: Problem restoring mail
- Replies: 3
- Views: 9333
Re: Problem restoring mail
Hello ashstimulate, Thank you for reaching out through our forums. There have been many changes to the JetBackup Software since this original thread was opened and we would like to highly recommend reaching out to our support team at support@jetapps.com. Our support team is available 24/7 and can pr...
- October 5th, 2021, 5:32 am
- Forum: JetBackup cPanel
- Topic: Backblaze for JB5
- Replies: 3
- Views: 3351
Re: Backblaze for JB5
Hello AustinNorth, May you clarify which link is inaccessible for you? If SSH Destinations like rsync.net or Hetzner Storage Box do not work for you. Another S3 Vendor we can recommend is Wasabi Cloud Storage which offers a free 30-day trial here: https://wasabi.com/ This vendor would be configured ...
- September 28th, 2021, 2:41 am
- Forum: JetBackup cPanel
- Topic: JetBackup5 api create destination
- Replies: 1
- Views: 3278
Re: JetBackup5 api create destination
Hello, Thank you for reaching out through our forums! Just to clarify are there any specific errors when creating the Destination via the JETAPI? We have made some updates to our documentation for creating Destinations/the fields it requires. You can see these updates here: JETAPI Destinations v5.2 ...
- September 28th, 2021, 2:35 am
- Forum: JetBackup cPanel
- Topic: Api Jetbackup 5
- Replies: 1
- Views: 3155
Re: Api Jetbackup 5
Hello ludolugo, Thank you for your interest in using the JETAPI for your monitoring services. In JetBackup 5, we are no longer calculating the "percentage done" on the Backup Job Object itself, which is what I believe you are using to get the percentage in JetBackup 4. Instead, you can fin...