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Hi, I am getting this error qhen backing up the postgres databases ERROR] Failed exporting database data. Database Handler Error: Failed export PostgreSQL database "s4q_rental_system_staging". Error: pg_dump: [archiver (db)] connection to database "s4q_rental_system_staging" fail...

great, that did it
thanks

this is the error log [07/Feb/2022 01:40:50 +0000] [PID 44322] Starting account backup for eliasjeria [07/Feb/2022 01:40:50 +0000] [PID 44322] Destination "netapjb5" Disk Space Usage is 21.11% (1.1 TB out of 5.0 TB) [07/Feb/2022 01:40:52 +0000] [PID 44322] Configurations Backup [07/Feb/202...

Hi, i have some accounts with the message damaged, even do all the backups have the status completed succesfully

https://prnt.sc/26q8asg

What does this message mean? how can i resolve it?

great!, i dind't see that option in jetbackup 5, now it seems to be solved using 1gb.
I see another error in mysql:

Hi, we are having an error when dumping database for backup, the error sais: Got packet bigger than 'max_allowed_packet' when dumping table `wp_options` at row 368 We have increased the max_allowed_packet to 2147483648 but keep getting this error, is there another configuration in jetbackup that we ...

this error still happens even if i do what you recommended, i ran /scripts/rebuilduserssldb for all users and inmediatly after finished i ran the backup job: [ERROR] [PANEL] Failed fetching certificate id domain_com_a184b_ba45f_1645184426_988df868a6f6afe829e0ed5a7e917672. Error: Key file not found f...

Hi i am trying to translate the cpanel gui of jetbackup 5, i was able to do it with the top dashboard but the others panels not https://prnt.sc/2198h4n , i have create the override/es folder and make changes to common.json and accounts.json but ti doesn't translate, can you tell me if i am missing s...

but that's a big inconvenience, right now i have servers with 1300 cpanel accounts and it takes around 12 hours to back them up, so from what you have told me i have to wait that the backup job finishes so the other jobs start? i think the advantage of schedulling jobs is that you can run them when ...

great, i'll try that. Another error that i am seeing is that one backup job is wating for another to start, it stays in pending and when the first backup finishes is when the other starts https://prnt.sc/20xbyzs , the backup "sistema" only backs up the /etc folder son it takes about 6 minu...