Search found 74 matches
- May 23rd, 2023, 2:31 am
- Forum: JetBackup cPanel
- Topic: damaged backups
- Replies: 9
- Views: 10909
Re: damaged backups
Hello ludolugo, We were unable to replicate this issue in version 5.2.11 in our test environment. You could potentially try rebuilding the SSL certificate by running the following command: /scripts/rebuilduserssldb {user} This could also indicate that the description of the SSL private key could be ...
- May 17th, 2023, 2:40 am
- Forum: JetBackup cPanel
- Topic: JetBackup disappeared from Cpanel Menu
- Replies: 3
- Views: 6837
Re: JetBackup disappeared from Cpanel Menu
Hello mh02,
It appears that there might be an issue with the configuration of JetBackup by your hosting provider. We recommend reaching out to your hosting provider to seek further assistance and resolution for this matter.
It appears that there might be an issue with the configuration of JetBackup by your hosting provider. We recommend reaching out to your hosting provider to seek further assistance and resolution for this matter.
- May 17th, 2023, 2:04 am
- Forum: JetBackup cPanel
- Topic: Transfer files to backup server timeout.
- Replies: 1
- Views: 7599
Re: Transfer files to backup server timeout.
Hello FiestaZero, Can you try running the following commands to restart JetBackup and see if this resolves your issue? service jetmongod restart service jetbackup5d restart If this does not resolve your issue, please feel free to open a ticket with our 24/7/365 support team! You can do so by emailin...
- May 16th, 2023, 4:47 am
- Forum: JetBackup cPanel
- Topic: Problem adding a new destination
- Replies: 4
- Views: 8756
Re: Problem adding a new destination
Hello combit, Apologies for any inconvenience this has caused you. This is a known issue that has recently appeared with Hetzner storage destinations. We have created an internal issue (JBB-#1569) for our developers to address this case. In the meantime, you can manually create this destination usin...
- April 27th, 2023, 3:17 am
- Forum: JetBackup cPanel
- Topic: Site Jetbackup 404 Error Page
- Replies: 5
- Views: 9803
Re: Site Jetbackup 404 Error Page
Hello jimmo3, Please note that support for the Jupiter theme did not come in JetBackup 4 until JetBackup 4.1.2 https://changelog.jetbackup.com/jetbackup/4/cpanel/#:~:text=2022%2D07%2D17-,Case%20JB4%20%231849,-%2D%20CORE%20CRITICAL Can you please update JetBackup to the latest stable version and let ...
- April 27th, 2023, 3:10 am
- Forum: JetBackup cPanel
- Topic: snapshot=false when doing daily schedule
- Replies: 1
- Views: 5854
Re: snapshot=false when doing daily schedule
Hello david77383, The snapshot=false that you are seeing is in reference to "Snapshots" (in JetBackup 5 this was renamed to backup on demand) under Settings > Snapshots. Snapshot=false simply means that this backup is not a "Snapshot", but rather just a regularly generated backup...
- April 27th, 2023, 12:22 am
- Forum: JetBackup cPanel
- Topic: We have translated Jetbackup into French
- Replies: 3
- Views: 6165
Re: We have translated Jetbackup into French
Hello cgauthey,
Please feel free to attach your localization files in a response to this thread. Once you have done this we can manually import the files to the Localazy project! Please refer to the attached screenshot for instructions on how to attach files.
Please feel free to attach your localization files in a response to this thread. Once you have done this we can manually import the files to the Localazy project! Please refer to the attached screenshot for instructions on how to attach files.
- April 18th, 2023, 12:51 am
- Forum: JetBackup cPanel
- Topic: JetBackup menu missing from cPanel
- Replies: 3
- Views: 8173
Re: JetBackup menu missing from cPanel
Hello Morais,
We are very glad to hear that you were able to resolve the issue! If anything changes, or you have any further questions or concerns regarding this matter please do not hesitate to reach out to us. Have a great day!
We are very glad to hear that you were able to resolve the issue! If anything changes, or you have any further questions or concerns regarding this matter please do not hesitate to reach out to us. Have a great day!
- April 14th, 2023, 3:20 am
- Forum: JetBackup cPanel
- Topic: JetBackup menu missing from cPanel
- Replies: 3
- Views: 8173
Re: JetBackup menu missing from cPanel
Hello Morais, Apologies for the delayed response. We were unable to replicate the issue in our test environment. However, you can take a few steps to see if this resolves the issue. Firstly, it appears as if the command that you have run may be slightly misconfigured. Can you try running the followi...
- March 29th, 2023, 6:45 am
- Forum: JetBackup cPanel
- Topic: We have translated Jetbackup into French
- Replies: 3
- Views: 6165
Re: We have translated Jetbackup into French
Hello cgauthey, Thank you for your interest in contributing to the JetBackup community! We have set up a Localazy project in order to allow community members to contribute their localizations for JetBackup. If you are interested in contributing, you can navigate to https://locales.jetbackup.com/ and...