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Hi, When restoring a full backup i see the following errors: 12/Nov/2021 10:23:49 +0000] [PID 51195] [ERROR] Failed making API Call to cPanel/WHM (uapi). Error: Failed to parse adminbin request: Account is suspended at /usr/local/cpanel/Cpanel/AdminBin/Server.pm line 101. [12/Nov/2021 10:23:49 +0000...

Hi, I have a recurring backup error in almost all servers with jetbackup 5, the error is: [ERROR] [PANEL] Failed fetching certificate id mydomain_com_f2caa_9c681_1642391322_261f10845e88d64f44c9a427ed5f857c. Error: Key file not found for certificate id "mydomain_com_f2caa_9c681_1642391322_261f10...

Hi in jetbackup 4 we disabled restoring full backup, the user can only generate and download the full backup, this because sometimes users restore the full backup not knowing that it would restore mails to that day loosing information. We want to do the same in jetbackup 5 but i can see only to disa...

Hi we had an app for monitoring the backups in all our servers using the api n jetbackup 4, in this api it has a percentage value so we can take the percentage from the json. In jetbackup 5 i cant find this value in the json, but i see in the jetbackup 5 gui the progress bar when the backup job is r...

hello,
is it posible to stop a backup job in jetbackup 5, in jetabckup 4 theres is a stop button but i can`t find it in jetbackup 5, how can i stop it? its been running for over a month https://prnt.sc/1qjbejq

Hi
Is it possible to unselect all options by default in cpanel when restoring? many users have restored a full backup because the options are selected by default and it is a bit confussing https://prnt.sc/1g6mxqo https://prnt.sc/1g6nwdg

Hi, I have a problem when restoring an orphan account in jetbackup 5 from whm. When i search for an orphan account in the select action area there isn`t a matching account, but as you can see in this capture the acccount does exist on the right list https://prnt.sc/17uznv4 , now what i am doing is t...

Hi, We have a custom made application to tranfer accounts from server to server without using the transfer tool in cpanel, it works this way: 1. creates a cpmove with cpanel pkgaacct script 2. transfers cpmove file to new server 3. restores account in new server with cpanel restorepkg script 4. susp...

great! thanks, i didn`t see your answer and i was going to reopen the thread, great job!

Hi jetappsrichard and thansk for the answer.
Is it available for jetbackup 4 ? i cant find it in destination obejct, sorry i didn`t say it before