JetBackup Community Forums

Hello jlboutin60, Thank you for posting your inquiry in our Forums. Unfortunately, there is no current way to Restore/Download a Directories Backup within the JetBackup 5 interface. This is due to additional development/testing that is currently in progress and will be an available feature in future...

Hello azisurrehman, From your post it appears that the jetapps repo may not have been fully installed. Could you please run the following 3 commands to ensure that the repo is up to date: yum install http://repo.jetlicense.com/centOS/jetapps-repo-latest.rpm yum clean all --enablerepo=jetapps* yum in...

Hello fbarajas, We are sorry to hear about the issues you experienced while using JetBackup 5's S3 Compatible plugin. As you mentioned, the S3 Compatible plugin is still flagged as experimental as we work to fix the bugs reported by you and other users. Your support and feedback are highly valued an...

Hello, Thank you for the valuable and honest feedback as this helps our team improve JetBackup 5 as we continue our efforts in its development. We have received lots of great feedback regarding the JetBackup 5 UI and its usability. I will be passing your suggestions and feedback along to our develop...

Hello ChadRobin, Thank you for the update. For BackBlaze, we noticed they use slightly different naming conventions for their S3 Compatible Access/Secret Key. For BackBlaze Application Keys: Access Key = keyID Secret Key = applicationKey The image below shows how these values are displayed after cre...

Hello, in JetBackup 5, it is still possible to restore only database backups that were generated by different backup jobs. In order to do so, please follow these steps: 1. Navigate to the Accounts Page on JetBackup 5 and select the account whose backups you would like to restore. 2. Press View Backu...

Hello, Thank you for the update. The reindex only take 10 seconds to finish based on the queue, I am not sure if this is ok, I checked the log and seems to be all ok. As long as there are no errors within the log this is okay. Reindexes can be quick when JetBackup is fully in-sync with the destinati...

Hello rafasshop, It is unusual that this error occurred even when other accounts were able to be downloaded with no issues. Could you try the following troubleshooting steps and retry the download to see if it is able to go through. 1. Validate/Reindex the Destination where the backup is located. To...

Hello ChadRobin, There are many reasons this error could occur when creating an S3 destination using the new S3 Compatible Plugin. Here are some helpful tips to troubleshoot the error " Error: The key '----' is not valid (InvalidAccessKeyId) " when adding a S3 Compatible Destination on Jet...

Hello, Unfortunately, from reading their documentation, it appears the methods we used to add the JetBackup app_key are only valid for adding "plugins" app_keys. After some further research I was able to find a uapi command that was able to list a partial URL for zone_editor: uapi --user=u...