Search found 66 matches

by JetAppsKevin
February 11th, 2025, 11:30 pm
Forum: JetBackup Management Console
Topic: Support for CWP as a control panel
Replies: 10
Views: 85727

Re: Support for CWP as a control panel

Hello Everyone, We greatly appreciate your continued support and enthusiasm for this feature. As mentioned earlier, we do not have a milestone or planned release date at this time. We have dedicated resources to actively push and help the CWP development team to prioritize and expedite progress of t...
by JetAppsKevin
January 22nd, 2025, 12:43 am
Forum: JetBackup cPanel
Topic: Download or Restore Individual Files
Replies: 7
Views: 14873

Re: Download or Restore Individual Files

Hello, We appreciate your feedback and suggestions. Just to clarify, Archived and Compressed backups do not support individual Home Directory file restores/downloads regardless if they are encrypted or not. Additionally, Incremental backups do support individual Home Directory file restores/download...
by JetAppsKevin
January 14th, 2025, 10:27 pm
Forum: JetBackup cPanel
Topic: ERROR is not a valid file
Replies: 1
Views: 3806

Re: ERROR is not a valid file

Hello ludolugo, That is correct, the file name, n-567718+6.jpg , contains an invalid character (+), and you can find a list of characters to avoid on our documentation: https://docs.jetbackup.com/v5.3/adminpanel/faq.html#filenamelimitation:~:text=Characters%20to%20Avoid%20when%20naming%20Files%20and...
by JetAppsKevin
January 9th, 2025, 12:33 am
Forum: JetBackup Management Console
Topic: Support for CWP as a control panel
Replies: 10
Views: 85727

Re: Support for CWP as a control panel

Hello hemantha,

Thank you for your continued support and interest in JetBackup. Just to update, the CWP integration is currently in progress. We do not have a milestone set at the moment, but we will be sure to provide more information as soon as possible.

Best Regards,
by JetAppsKevin
January 8th, 2025, 9:22 pm
Forum: JetBackup Plesk
Topic: JetBackup for Plesk now on ALPHA tier!
Replies: 9
Views: 121406

Re: JetBackup for Plesk now on ALPHA tier!

Hello hemantha,

No problem, I'm glad I could help. Our support team is available 24/7/365, so please do not hesitate to contact them anytime!

Best Regards,
by JetAppsKevin
January 7th, 2025, 8:52 am
Forum: JetBackup Plesk
Topic: JetBackup for Plesk now on ALPHA tier!
Replies: 9
Views: 121406

Re: JetBackup for Plesk now on ALPHA tier!

Hello hemantha, We are always looking to improve backup efficiency and make the process as smooth as possible. For additional cloud storage options, if it is S3 compatible, you can add it as a "Custom Vendor". https://docs.jetbackup.com/v5.3/adminpanel/Destinations/DestinationType/S3.html#...
by JetAppsKevin
January 5th, 2025, 10:01 pm
Forum: JetBackup cPanel
Topic: S3 Compatible - Oracle Cloud
Replies: 1
Views: 3703

Re: S3 Compatible - Oracle Cloud

Hello spongetort, The following error is usually caused by misconfiguring the destination or missing permissions: Error: Registering Destination... Failed - Error: Either the bucket named 'bucket-name' does not exist in the namespace 'name-space' or you are not authorized to access it (NoSuchBucket)...
by JetAppsKevin
December 29th, 2024, 8:14 pm
Forum: JetBackup Plesk
Topic: JetBackup for Plesk now on ALPHA tier!
Replies: 9
Views: 121406

Re: JetBackup for Plesk now on ALPHA tier!

Hello Skyggen,

We haven't had any recent reports regarding installing the JetApps Repository. I would encourage opening a ticket with our Tech Support Team by emailing [email protected] or through your JetApps Client Area so they can take a closer looks at your server.

Thank you,
by JetAppsKevin
December 3rd, 2024, 11:35 pm
Forum: JetBackup Management Console
Topic: Compatibility with cPanel 5+?
Replies: 8
Views: 86915

Re: Compatibility with cPanel 5+?

Hello Everyone,

Just to update, the latest version of JBMC, v1.1.7, is scheduled to be available in the RELEASE (STABLE) tier by the end of the month. We greatly appreciate your continued support and welcome any feedback!

Thank you,
by JetAppsKevin
December 1st, 2024, 8:10 pm
Forum: JetBackup Management Console
Topic: Compatibility with cPanel 5+?
Replies: 8
Views: 86915

Re: Compatibility with cPanel 5+?

Hello, When is compatibility with 5.3.14.3 going to make into stable tier? The latest Alpha version of JBMC included a fix to work with the new minor version numbers in JB5 (5.3.14.x). We currently do not have an ETA on when JBMC v1.1.7 will be moved to the release tier. Your feedback is valuable to...