JetBackup Community Forums

Hello SISILAB, I would recommend contacting our Tech Support Team so that they can analyze the logs for the affected accounts and help troubleshoot further. You can reach them by emailing support@jetbackup.com or via your JetBackup Client Area. Additionally, it would assist them greatly if "Deb...

Hello spongetort,

I'm glad to hear that your issue was resolved! Feel free to contact our Tech Support team by emailing [email protected] anytime if you require additional assistance with JetBackup.

Thank you,

Hello Everyone, We greatly appreciate your continued support and enthusiasm for this feature. As mentioned earlier, we do not have a milestone or planned release date at this time. We have dedicated resources to actively push and help the CWP development team to prioritize and expedite progress of t...

Hello, We appreciate your feedback and suggestions. Just to clarify, Archived and Compressed backups do not support individual Home Directory file restores/downloads regardless if they are encrypted or not. Additionally, Incremental backups do support individual Home Directory file restores/download...

Hello ludolugo, That is correct, the file name, n-567718+6.jpg , contains an invalid character (+), and you can find a list of characters to avoid on our documentation: https://docs.jetbackup.com/v5.3/adminpanel/faq.html#filenamelimitation:~:text=Characters%20to%20Avoid%20when%20naming%20Files%20and...

Hello hemantha,

Thank you for your continued support and interest in JetBackup. Just to update, the CWP integration is currently in progress. We do not have a milestone set at the moment, but we will be sure to provide more information as soon as possible.

Best Regards,

Hello hemantha,

No problem, I'm glad I could help. Our support team is available 24/7/365, so please do not hesitate to contact them anytime!

Best Regards,

Hello hemantha, We are always looking to improve backup efficiency and make the process as smooth as possible. For additional cloud storage options, if it is S3 compatible, you can add it as a "Custom Vendor". https://docs.jetbackup.com/v5.3/adminpanel/Destinations/DestinationType/S3.html#...

Hello spongetort, The following error is usually caused by misconfiguring the destination or missing permissions: Error: Registering Destination... Failed - Error: Either the bucket named 'bucket-name' does not exist in the namespace 'name-space' or you are not authorized to access it (NoSuchBucket)...

Hello Skyggen,

We haven't had any recent reports regarding installing the JetApps Repository. I would encourage opening a ticket with our Tech Support Team by emailing [email protected] or through your JetApps Client Area so they can take a closer looks at your server.

Thank you,