Search found 2 matches

by simonh
March 28th, 2023, 8:36 am
Forum: JetBackup cPanel
Topic: Possible bug: Emojis lost during backup and restore
Replies: 5
Views: 10618

Re: Possible bug: Emojis lost during backup and restore

My hosting provider who manage my JetBackup installation have informed me that JetBackup backups don't store emoji data correctly and that I need to use an alternative backup solution. This is very disappointing as I am now in the situation where I am unable to fully restore data that I need. Surely...
by simonh
March 27th, 2023, 10:50 pm
Forum: JetBackup cPanel
Topic: Possible bug: Emojis lost during backup and restore
Replies: 5
Views: 10618

Re: Possible bug: Emojis lost during backup and restore

Hello,

I am having exactly the same issue. I have generated and downloaded a Database that contains emoji characters however in the generated .sql file the emoji characters end up like this:

??‍♂️??‍♀️ ????????????????????

Are you able to offer any advice?

Thanks,

Simon