Search found 5 matches

by Burti
December 1st, 2022, 4:28 pm
Forum: JetBackup DirectAdmin
Topic: CloudLinux 8 - cPanel - Base Version 5.2.7 Panel Version 5.2.10 | Updates Tier STABLE
Replies: 1
Views: 3887

CloudLinux 8 - cPanel - Base Version 5.2.7 Panel Version 5.2.10 | Updates Tier STABLE

I got this error:

Failed loading panel preload information. Error: Invalid user id provided - Unable to load account



CloudLinux 7 - DirectAdmin - Base Version 5.2.7 Panel Version 5.2.10 | Updates Tier STABLE
by Burti
November 22nd, 2022, 1:28 pm
Forum: JetBackup cPanel
Topic: Job Showing Running but Queue Empty?
Replies: 6
Views: 3346

Re: Job Showing Running but Queue Empty?

Hello Burti, In order to back up your server configuration, first you need to make sure that "JB Config" is enabled on at least one of your Destinations. Once enabled, the JB Config backup job runs once a day at 1 am. However, if you wish to manually run this job, please install and run t...
by Burti
November 18th, 2022, 4:34 pm
Forum: JetBackup cPanel
Topic: Job Showing Running but Queue Empty?
Replies: 6
Views: 3346

Re: Job Showing Running but Queue Empty?

Hello Burti, We sincerely apologize for the delayed response! In order to kill this process please run the following command: systemctl restart jetbackup5d If the issue persists following a restart, we advise that you open a ticket with our 24/7/365 support team by emailing support@jetapps.com. Sam...
by Burti
November 17th, 2022, 2:23 am
Forum: JetBackup cPanel
Topic: Job Showing Running but Queue Empty?
Replies: 6
Views: 3346

Re: Job Showing Running but Queue Empty?

Anyone here?
by Burti
November 14th, 2022, 1:41 am
Forum: JetBackup cPanel
Topic: Job Showing Running but Queue Empty?
Replies: 6
Views: 3346

Job Showing Running but Queue Empty?

Hello,

JetBackup job showing working: https://prnt.sc/W1iu6KmaP4Ym

But queue empty?

https://prnt.sc/oBTWUDe1SMQQ

The logs: https://prnt.sc/6UWcy41Rg459

How can I kill this process?

CloudLinux 8 - cPanel - Base Version 5.2.7 Panel Version 5.2.10 | Updates Tier STABLE