JetBackup Community Forums

I got this error:

Failed loading panel preload information. Error: Invalid user id provided - Unable to load account



CloudLinux 7 - DirectAdmin - Base Version 5.2.7 Panel Version 5.2.10 | Updates Tier STABLE

Hello Burti,

In order to back up your server configuration, first you need to make sure that "JB Config" is enabled on at least one of your Destinations. Once enabled, the JB Config backup job runs once a day at 1 am. However, if you wish to manually run this job, please install and run the ...

Hello Burti,

We sincerely apologize for the delayed response! In order to kill this process please run the following command: systemctl restart jetbackup5d

If the issue persists following a restart, we advise that you open a ticket with our 24/7/365 support team by emailing [email protected] ...

Anyone here?

Hello,

JetBackup job showing working: https://prnt.sc/W1iu6KmaP4Ym

But queue empty?

https://prnt.sc/oBTWUDe1SMQQ

The logs: https://prnt.sc/6UWcy41Rg459

How can I kill this process?

CloudLinux 8 - cPanel - Base Version 5.2.7 Panel Version 5.2.10 | Updates Tier STABLE