Search found 6 matches

by JetAppsAdam
September 23rd, 2022, 2:49 am
Forum: JetBackup cPanel
Topic: Plugin telegram
Replies: 8
Views: 228

Re: Plugin telegram

Hello, Sorry for the misunderstanding regarding which plugin you were asking about! Just to clarify, the Telegram plugin for JetBackup 5 does not currently support the option to specify a chat_id that is different from the default. If this is a feature that you would like in JetBackup we highly reco...
by JetAppsAdam
September 21st, 2022, 2:08 am
Forum: JetBackup cPanel
Topic: Create cpmove file
Replies: 1
Views: 40

Re: Create cpmove file

Hello simply29, Just to clarify, as of right now there is no supported way to convert a JetBackup 5 backup to the cPanel backup format. However, while we still have a few key milestones to hit first, a cPanel format converter plugin continues to be a part of our development roadmap for JetBackup 5 a...
by JetAppsAdam
September 20th, 2022, 2:50 am
Forum: JetBackup cPanel
Topic: Plugin telegram
Replies: 8
Views: 228

Re: Plugin telegram

Hello, Can you please clarify your version of JetBackup 5 and the JetBackup Slack Plugin? Please note that we updated the Slack Plugin that allows you to specify the Channel ID (v1.0.19). This is compatible with JetBackup 5.2.9 and above. If you have any further questions please don't hesitate to re...
by JetAppsAdam
August 26th, 2022, 2:44 am
Forum: JetBackup cPanel
Topic: Merging backups from two separate jobs
Replies: 2
Views: 100

Re: Merging backups from two separate jobs

Hello Eric, Thank you for reaching out to our Forums. As you touched on, each Backup Job generates its own jetbackup folder with different sets of identifiers to prevent any potential conflicts across multiple backup jobs and destinations. Unfortunately, with this in mind, it is not possible to merg...
by JetAppsAdam
August 10th, 2022, 12:45 am
Forum: JetBackup cPanel
Topic: Restore DNS record for site in DNS cluster does not work
Replies: 3
Views: 406

Re: Restore DNS record for site in DNS cluster does not work

Just an update regarding this case, our development team's main focus is on pushing toward PHP 8 at this time https://blog.jetapps.com/jetapps-newsletter-may-2022/, we do currently have a Git Case JB5-CP #102 open, and our devs are looking into this matter. You can follow up on the changes on our ch...
by JetAppsAdam
August 5th, 2022, 11:37 pm
Forum: JetBackup cPanel
Topic: Reindex Backups
Replies: 1
Views: 103

Re: Reindex Backups

Hello, Our team has done some internal testing related to this and has been able to verify that there is an issue with JetBackup updating the Full Backup Statistic when all backups for an account were deleted manually. From our tests, this issue only appears to affect accounts that had backups gener...