JetBackup Community Forums

Hello, recently I changed the server so my IP changed, I would like to know how I can make my cpanel clients see the backups that were on the old server? I configured the old route in the destination but I cannot see those backups in the cpanel of the accounts that I have created on my server.

Thank you! The problem with the IP has already been resolved, now when trying to restore the following error appears: [02/Feb/2022 13:55:29 +0000] [PID 42504] Downloading account config data to temporary folder [02/Feb/2022 13:55:32 +0000] [PID 42504] [ERROR] Unable to find download file on destinat...

Hi We want to perform a massive migration from cpanel to DirectAdmin, we already made a complete backup on the cpanel server and on the directadmin server we created the destination to the server that is in cpanel to be able to bring us the backups to directadmin. You have to do some additional step...