Search found 4 matches

by kingsburyweb
January 17th, 2022, 4:57 pm
Forum: JetBackup Management Console
Topic: Unable to ping back MC server
Replies: 2
Views: 503

Re: Unable to ping back MC server

In the firewall, I enabled All TCP and that worked. So other than ICMP, there must be more ports I need to open up on the Management Console side..
by kingsburyweb
January 17th, 2022, 4:50 pm
Forum: JetBackup Management Console
Topic: Unable to ping back MC server
Replies: 2
Views: 503

Unable to ping back MC server

Now that the cPanel v5.2.5-3 is stable, we now have the option to register our servers with JetBackup Management Console. Upon doing so, in the queue we get this error: Unable to ping back MC server. Error: curl: (28) Connection timed out after 30001 milliseconds In the firewall, I do have All ICMP ...
by kingsburyweb
December 1st, 2021, 3:36 pm
Forum: JetBackup Management Console
Topic: Compatibility with cPanel 5+?
Replies: 2
Views: 365

Re: Compatibility with cPanel 5+?

Thank you for your response. Glad to hear this is available in the next release.. For now, I'll wait for the stable release of 5.2. Thanks again.
by kingsburyweb
November 30th, 2021, 8:49 pm
Forum: JetBackup Management Console
Topic: Compatibility with cPanel 5+?
Replies: 2
Views: 365

Compatibility with cPanel 5+?

Just purchased JetBackup server license and MC. I've got everything set up and when I went into MC to add my server, under the JetBackup 4 column, it states "Not Installed", and under JetBackup 5, it states "cpanel - 5.1.14-6" and that this version is not compatible? Signed up fo...