Search found 8 matches

by Morais
October 10th, 2024, 8:27 pm
Forum: JetBackup cPanel
Topic: Availability of JB 5.3.13 in the Stable Branch
Replies: 4
Views: 33523

Re: Availability of JB 5.3.13 in the Stable Branch

Thank you, @JetAppsKevin! Sounds great. I pulled the v5.1.13 from the RC in one of our servers that were affected the most and then switched back to Release/Stable tier as intended. It's been a couple of days and we haven't experienced neither new issues with v5.1.13 nor further reports of the ...
by Morais
October 8th, 2024, 3:56 pm
Forum: JetBackup cPanel
Topic: Availability of JB 5.3.13 in the Stable Branch
Replies: 4
Views: 33523

Availability of JB 5.3.13 in the Stable Branch

Hy there!

Do we have an ETA on when Jetbackup's 5.3.13 will be available in the Stable tier? We have several cPanel servers running are regularly affected by those "There is no valid destination assigned to this backup job" warnings, which appear to have been addressed by JB5-Base #1983 rated ...
by Morais
April 16th, 2023, 6:31 am
Forum: JetBackup cPanel
Topic: JetBackup menu missing from cPanel
Replies: 3
Views: 11998

Re: JetBackup menu missing from cPanel

Thank you for looking into this, Adam!

The symbolic link had been previously created correctly (your suggested command returned "File Exists"), also updating JetBackup didn't have any effect on the issue.

Ultimately I went for a trial-and-error approach and sorted this out. The solution was to ...
by Morais
March 29th, 2023, 11:44 pm
Forum: JetBackup cPanel
Topic: JetBackup menu missing from cPanel
Replies: 3
Views: 11998

JetBackup menu missing from cPanel

Hy!

I'm running cPanel 108.0.14, CloudLinux 8.7 and JetBackup 5.2.10 (stable). For some reason, the JetBackup menu is not seen in the cPanel interface. The flag "JetBackup 5" is properly active in the feature associated with the plans our customers were assigned to.

Even though the topic below ...
by Morais
May 4th, 2022, 11:03 pm
Forum: JetBackup cPanel
Topic: JetBackup 5 is unable to calculate backup size
Replies: 1
Views: 4735

JetBackup 5 is unable to calculate backup size

Hello!

We have recently setup a brand new server, our first one with JetBackup 5 instead of 4. We have just realized that this server is unable to calculate disk space for any one of its backups as seen attached.

We have never experienced such a thing with JetBackup 4, it always displays disk ...
by Morais
July 17th, 2021, 10:19 pm
Forum: JetBackup cPanel
Topic: Restricting JetBackup's SSH user to bare minimum
Replies: 4
Views: 6490

Re: Restricting JetBackup's SSH user to bare minimum

Oh, never mind, the problem is that "mv" is also required. The backup task is finishing correctly now with its SSH user limited to those 6 commands you mentioned plus mv. :D

Thanks, Richard! Have a nice weekend!
by Morais
July 17th, 2021, 10:06 pm
Forum: JetBackup cPanel
Topic: Restricting JetBackup's SSH user to bare minimum
Replies: 4
Views: 6490

Re: Restricting JetBackup's SSH user to bare minimum

Hy, Richard! Thanks for your input and sorry for the delay.

I restricted one of our server's JetBackup's user in the backup server (CentOS 8) to this subset of binaries you mentioned and it sort of worked. That is, the test account was backed up correctly (the files are all there) but JetBackup e ...
by Morais
July 16th, 2021, 12:13 am
Forum: JetBackup cPanel
Topic: Restricting JetBackup's SSH user to bare minimum
Replies: 4
Views: 6490

Restricting JetBackup's SSH user to bare minimum

Hy!

We currently have a bunch of servers using the Destination Type "SSH", everything is running fine. However, even though each one of our server's have their own respective user in the backup server, I don't like the fact that all of them have shell access against the backup server.

I am ...