Search found 52 matches

by ludolugo
October 30th, 2023, 12:01 pm
Forum: JetBackup cPanel
Topic: unsuspend account when restoring
Replies: 4
Views: 3653

Re: unsuspend account when restoring

yes you can see in the url that i am using the snapshot id, the restore starts with no problem, the actual problem is that i am sending the option to not suspending the account, but it still get suspended and databases aren't restored because of this https://hostname:2087/cgi/addons/jetbackup5/api.c...
by ludolugo
September 1st, 2023, 10:41 am
Forum: JetBackup cPanel
Topic: unsuspend account when restoring
Replies: 4
Views: 3653

Re: unsuspend account when restoring

any news about this?
by ludolugo
August 15th, 2023, 11:36 am
Forum: JetBackup cPanel
Topic: unsuspend account when restoring
Replies: 4
Views: 3653

unsuspend account when restoring

hi I am restoring orphan account using the api https://hostname:2087/cgi/addons/jetbackup5/api.cgi?function=addQueueItems&type=2&snapshot_id=----&options[suspend]=false , but the account is restore suspended and not restoring dbs, how can i add it to queue so it is fully restored and act...
by ludolugo
August 14th, 2023, 10:58 am
Forum: JetBackup cPanel
Topic: wrong status un queue
Replies: 1
Views: 2003

wrong status un queue

Hi
i am using the api with jetbackup5api -F listQueueGroups -D 'type=2' and the result is a status 38, not the usual statuses https://prnt.sc/KAnqeXDzVPnR , what does this status mean?
by ludolugo
June 1st, 2023, 1:06 pm
Forum: JetBackup cPanel
Topic: damaged backups
Replies: 9
Views: 10553

Re: damaged backups

oh ok, the description was big but not 1024 characters, i have changed it https://prnt.sc/NWGfaGJPzZC5 , re-run /scripts/rebuilduserssldb and waited for the backup to complete with the same error
by ludolugo
May 25th, 2023, 10:53 am
Forum: JetBackup cPanel
Topic: damaged backups
Replies: 9
Views: 10553

Re: damaged backups

i see the private key is 2048 for all users, in fact cpanel no longer support 1024 https://prnt.sc/q5MIj74CE2mq
by ludolugo
May 22nd, 2023, 2:03 pm
Forum: JetBackup cPanel
Topic: damaged backups
Replies: 9
Views: 10553

Re: damaged backups

Hi, i reopen this thread because this error is still happening, i have version 5.2.11 so in theory should be fixed but is still happening https://prnt.sc/yj1rNZEhUnOb
by ludolugo
January 3rd, 2023, 3:02 pm
Forum: JetBackup cPanel
Topic: total time VS actual time
Replies: 1
Views: 2020

total time VS actual time

Hi
what means total time and actual time when performing a backup of all account, i see too much difference bettwen them https://prnt.sc/Vi5wUIhIA1wQ
by ludolugo
October 25th, 2022, 8:19 am
Forum: JetBackup cPanel
Topic: error when restoring from cpanel
Replies: 2
Views: 2323

Re: error when restoring from cpanel

we sitll have the errror https://prnt.sc/DpU8tpyH4ZTr , please could you tell me how to solve it?
by ludolugo
September 7th, 2022, 1:07 pm
Forum: JetBackup cPanel
Topic: Export setting jetbackup 5
Replies: 1
Views: 2516

Export setting jetbackup 5

Hello jetapps team

Is there any option to export jb5 jobs and detinations to another server? i have to migrate several servers and generating new jobs for each server will generate twice disk space in backup servers so it is a huge problem for us.