Search found 27 matches

by ludolugo
January 28th, 2022, 1:00 pm
Forum: JetBackup cPanel
Topic: Error Dumping mysql databse
Replies: 0
Views: 4

Error Dumping mysql databse

Hi, we are having an error when dumping database for backup, the error sais: Got packet bigger than 'max_allowed_packet' when dumping table `wp_options` at row 368 We have increased the max_allowed_packet to 2147483648 but keep getting this error, is there another configuration in jetbackup that we ...
by ludolugo
December 9th, 2021, 1:04 pm
Forum: JetBackup cPanel
Topic: error in backup jetbackup 5
Replies: 7
Views: 327

Re: error in backup jetbackup 5

this error still happens even if i do what you recommended, i ran /scripts/rebuilduserssldb for all users and inmediatly after finished i ran the backup job: [ERROR] [PANEL] Failed fetching certificate id domain_com_a184b_ba45f_1645184426_988df868a6f6afe829e0ed5a7e917672. Error: Key file not found f...
by ludolugo
December 1st, 2021, 4:50 pm
Forum: JetBackup cPanel
Topic: translation jetbackup 5
Replies: 1
Views: 71

translation jetbackup 5

Hi i am trying to translate the cpanel gui of jetbackup 5, i was able to do it with the top dashboard but the others panels not https://prnt.sc/2198h4n , i have create the override/es folder and make changes to common.json and accounts.json but ti doesn't translate, can you tell me if i am missing s...
by ludolugo
December 1st, 2021, 11:07 am
Forum: JetBackup cPanel
Topic: error in backup jetbackup 5
Replies: 7
Views: 327

Re: error in backup jetbackup 5

but that's a big inconvenience, right now i have servers with 1300 cpanel accounts and it takes around 12 hours to back them up, so from what you have told me i have to wait that the backup job finishes so the other jobs start? i think the advantage of schedulling jobs is that you can run them when ...
by ludolugo
November 26th, 2021, 4:47 pm
Forum: JetBackup cPanel
Topic: error in backup jetbackup 5
Replies: 7
Views: 327

Re: error in backup jetbackup 5

great, i'll try that. Another error that i am seeing is that one backup job is wating for another to start, it stays in pending and when the first backup finishes is when the other starts https://prnt.sc/20xbyzs , the backup "sistema" only backs up the /etc folder son it takes about 6 minu...
by ludolugo
November 23rd, 2021, 9:27 am
Forum: JetBackup cPanel
Topic: errors restoring jetbackup 5
Replies: 1
Views: 180

errors restoring jetbackup 5

Hi, When restoring a full backup i see the following errors: 12/Nov/2021 10:23:49 +0000] [PID 51195] [ERROR] Failed making API Call to cPanel/WHM (uapi). Error: Failed to parse adminbin request: Account is suspended at /usr/local/cpanel/Cpanel/AdminBin/Server.pm line 101. [12/Nov/2021 10:23:49 +0000...
by ludolugo
November 11th, 2021, 6:13 pm
Forum: JetBackup cPanel
Topic: error in backup jetbackup 5
Replies: 7
Views: 327

error in backup jetbackup 5

Hi, I have a recurring backup error in almost all servers with jetbackup 5, the error is: [ERROR] [PANEL] Failed fetching certificate id mydomain_com_f2caa_9c681_1642391322_261f10845e88d64f44c9a427ed5f857c. Error: Key file not found for certificate id "mydomain_com_f2caa_9c681_1642391322_261f10...
by ludolugo
November 5th, 2021, 12:19 pm
Forum: JetBackup cPanel
Topic: disable restore of full backup
Replies: 1
Views: 129

disable restore of full backup

Hi in jetbackup 4 we disabled restoring full backup, the user can only generate and download the full backup, this because sometimes users restore the full backup not knowing that it would restore mails to that day loosing information. We want to do the same in jetbackup 5 but i can see only to disa...
by ludolugo
September 26th, 2021, 1:21 pm
Forum: JetBackup cPanel
Topic: Api Jetbackup 5
Replies: 1
Views: 144

Api Jetbackup 5

Hi we had an app for monitoring the backups in all our servers using the api n jetbackup 4, in this api it has a percentage value so we can take the percentage from the json. In jetbackup 5 i cant find this value in the json, but i see in the jetbackup 5 gui the progress bar when the backup job is r...
by ludolugo
August 26th, 2021, 8:45 am
Forum: JetBackup cPanel
Topic: Stop backup job
Replies: 1
Views: 222

Stop backup job

hello,
is it posible to stop a backup job in jetbackup 5, in jetabckup 4 theres is a stop button but i can`t find it in jetbackup 5, how can i stop it? its been running for over a month https://prnt.sc/1qjbejq