JetBackup Community Forums

Hi guys,

We are running a rsync incremental remote backup with a destination created as described in your guide.

However the upload speed to rsync is very slow, only reaching speeds of 10-15 Mbit/s.

Could there be anything in our jetback settings preventing a higher upload speed. Bandwithlimit is ...

Thanks - we have opened a ticket with you.

Hi Anton,

Thanks for getting back.

Yes I can confirm that the databases are not beeing backed up for customers with errors.

Example: CustomerA

[03 April 2020 12:02:54 AM +0200] Databases
[03 April 2020 12:02:54 AM +0200] Grabbing...
[03 April 2020 12:02:54 AM +0200] Dumping Database 'CustomerA ...

Hi Anton,

Any idea of what we are missing in our setup in order to make it work?

Thanks!

Hi Anton,

Thank you very much for your reply.

We already got "Force" set to yes:

https://imgur.com/a/FQnaYFw

However we still got errors like the one below, making the database backup fail:

[31 March 2020 12:02:09 AM +0200] Databases
[31 March 2020 12:02:09 AM +0200] Grabbing...
[31 March 2020 ...

Hi Guys,

We are a happy user of JetBackup on several of our shared hosting servers.

However, we have an issue.

On every server we constantly have 5-8 clients who do not get a complete backup, because they have a faulty database.

Right now we are manually contacting these customers to get them ...