JetBackup Community Forums

Hi,

The error went away after I have purchased the license.

Regards,
Alvin

Hi,

The Edge tier works. However, I got the following error.

Error while trying to validate your License.
Error: Could not resolve host (https://check.jetlicense.com)

I have not purchased the license yet because I am still trying it out.

Will I need to buy the license to solve the problem?

I get the following error when I click on the JetBackup icon in WHM after installing it.

Fatal error: Can't connect to the database in /usr/local/cpanel/whostmgr/docroot/jetbackup/common.php on line 60

I could not find any information on this error.